🚚 Before You Ship
Shipping materials to and from SPC Impact.- Shipments are accepted starting Monday, April 13 at the venue.
- Early packages may have extra storage fees.
- Please set up a UPS account if you don’t already have one – This will make pick-up and delivery smoother.
📦 Sending Packages
When Labelling your packages please include;- Your company name & booth number
- Contact phone
- Show name & dates
- Venue address
- Total pieces
📍 Arrival & Pick-Up
When you arrive to set up:- Head to the UPS Office (Level 3) to collect/pay for packages.
- Either bring your own boxes up (often quicker) or ask UPS to deliver them to your booth.
- Store extra packing materials in Music Row 3 (Level 2).
Important: UPS can’t leave packages unattended in meeting rooms — someone must sign for them.
📋 Pre-Arrange Handling Fees
The hotel works exclusively with UPS for all shipping, receiving, and storage.- All inbound and outbound packages will incur handling fees.
- Complete the HC PM Credit Card Authorization Form
- Email it to mailto:store6468@theupsstore.com
- Call UPS to provide your credit card details by phone
📦 Shipping Out After the Show
- Have all outbound shipments ready during move-out (3:45 PM – 7:00 PM) on Thursday
- Visit the UPS team in the Exhibit Hall or Store to ship your items back.
- Make sure all boxes are labeled with your return address and UPS account number.
- Keep your tracking numbers — you’re all set!
💡 Quick Tips
- Label clearly — easy labels reduce lost or misplaced materials.
- Pack smart — consolidate boxes when you can to make handling easier and cheaper
- Plan ahead — shipping timelines can be tight, so early planning is your friend.