Frequently Asked Questions

Event Tickets & Registration

When does registration open and close for the event?

Registration opens MONDAY, MAY 19TH, 2025
Registration closes SUNDAY, SEPTEMBER 28TH, 2025*
* The SPC reserves the right to close registration earlier than the date specified dependant on when the event reaches registration capacity.

I can’t attend anymore, can I transfer my event registration to a colleague?

Registrations are non-transferable. If you can please still notify the SPC Events Team by Friday, September 19th, 2025 by email to spcevents@greenblue.org we will cancel your existing registration and that will free up the space to be used by a colleague.

Can I cancel my registration?

Yes, if you can’t make it, please still notify the SPC Events Team by Friday, September 19th, 2025 by email to spcevents@greenblue.org we will cancel your existing registration. Registrations are nonrefundable.

Do you offer one day passes?

No, all tickets are for the full duration of the event.

Can I request a refund?

All event tickets are non-refundable and non-transferable. Please see the registrations policy page for more details.

Program, Presentations & Exhibit Hall

Are there program sessions happening at the same time of the tours?

The only tours overlap that overlap sessions are the tours on Monday, September 29th. All tours other tours take place on Sunday and Wednesday afternoon.

Will there be overlapping sessions?

Yes, please check out our agenda to see which sessions you want to attend. You can also build your own schedule on the app once it is launched. A few sessions do require sign up in advance due to room capacity, so  we ask that you don’t switch sessions once the sessions start, out of respect for the presenters and other attendees.

Are the sessions going to be recorded?

No, the sessions won’t be recorded, live streamed or available on-demand after the event.

Are the slides going to be shared?

Yes, after the event you will receive a link by email to access the presentations.

Will there be exhibitors at the event?

Yes, all exhibit booths are in the Exhibit Hall in the Ensemble ABC room. This is where lunch, networking breaks and breakfast will be served. Our sponsors list can be found on the website.

Venue Accomodations

Where is the event going to be held?

The event will be at the Omni Boston Hotel at the Seaport. The address is 450 Summer St, Boston, MA 02210.

Is there a room block available for event attendees?
The SPC has secured an event room block at the host hotel, Omni Boston Hotel at the Seaport. The room rate is $319+ and the cutoff date to book is Friday, September 5th, 2025. Please visit this link to book your room.
To ensure a successful and seamless experience for all attendees, we’ve secured discounted room block at the Omni Boston Hotel at the Seaport. Booking within this room block helps us fulfill our hotel agreements, manage event costs, and continue offering high-quality event programs.
Attendees who choose accommodations outside of the official room blocks will be required to contribute $300 to our Accommodations Commitment Fee. This fee helps offset the financial impact to the event when our room block commitments are not met. A payment link will be sent via email the week before the event.
To avoid this fee, please use the exclusive booking links provided above & in your registration confirmation email.
Why do you serve vegetarian and vegan menus?

This is to accommodate an increasing number of attendees with vegetarian and vegan diets and to lower the emissions from food from a multi-day large event.

Will meals be served at the event?
The SPC Advance 2025 program includes the following meals for event attendees:
  • Breakfast – Monday 09/29,  Tuesday 09/30 & Wednesday 10/01
  • Lunch – Monday 09/29 & Tuesday 09/30
  • Networking Breaks – Throughout the event
What menus will be served at the event?
Meals Served at the Conference Venue: Will be completely vegetarian with vegan and gluten free options available.

 

All food will be clearly labeled.

Wellness Sessions & Evening Socials

I want to attend a Morning Yoga Session, How Do I Sign Up?

RSVP links will be sent out to registered attendees closer to the event.

I want to attend an Evening Social, How Do I Sign Up?

RSVP links will be sent out to registered attendees closer to the event.

Tours

When are the tours happening?

Tours are happening on Sunday, September 28th, Monday, September 29th & Wednesday, October 1st. You can add these at the point of registration or click the ‘Modify registration’ button in your confirmation email add to an existing registration.

Can I sign up for more than one tour?

You can only sign up for one tour per day as they are happening concurrently.

Can I switch tours once I have signed up?

No you cannot switch or transfer tours once they are purchased. Please note that tour registrations are non-refundable.

The tour that I want to go to is full. Do you have a wait list or are you going 
to open a second group?

Our first recommendation would be to make another selection that has spots available. Alternatively you can still add yourself to the waitlist to see if a space becomes available. We won’t be opening a second group for any of the tours as capacities are set by the organizations hosting the tours.

I can’t make it anymore. Can I cancel my tour attendance?
Yes, please email spcevents@greenblue.org to cancel your tour.
Please note that tours registrations are non-refundable.
Can I go on a tour if I didn’t register in advance?

No. You must sign up and pay for your place on a tour in advance of the event to take part. Some tours require specific requirements that need to be met at least the week before the event.